You're on the front line, but by my reckoning there are still more than enough people on a midweek to overfill the reduced capacity. Good luck tonight (although I'm sure you won't need it!) Can we get a report on how it was?
C
Front line report:
The weather didnt help yesterday. Rained most of the day. Outside seating areas mostly unused except for smokers.
Steps i took. Risk assessment, staff training, enhanced cleaning routines. Altered drinks dispence procedure to reduce the person to glass to person contact. Welcome letter on every table which details what and why for everything and the rules that apply.
Quiet start to the day but increased steadily to maximum capacity. The vast majority of customers there was either no push back from or very very positive and compliant. One chap simply said "whatever you need me to do just say what the rules are and i will do it. Im just glad to be here."
Overall the attitude and compliance with the new rules and regulations and procedures was very good.
There was some push back. Oddly that came from a very small number of people in the 55 years and above age group. We had the odd rolling of eyes or ffs statement which were dealt with politely.
We had one that was far more vocal with " this is f'ing boll*cks". Politely explained this is what we have to do to be open. If you cant do as requested then you will not be getting served cured that one.
There were three occasions we had to either stop people trying to move tables or chairs and explain again the social distancing rules or just ask them to create a further gap between people that were too close together.
We did have more people either from other areas or people that would not usually class this as their local.
The only other thing of any note was one known local person who is barred that decided to pop their head through the doorway and in their drunken tiny little mind thought it would be ok to scream abuse at somebody else in the pub. Dealt with quickly and they never made it through the doorway.
Minor problems aside and they were minor it was a good day and everybody that visited said they had enjoyed it and understood why we have to do what we are doing to keep people safe.