Dented pride

Alan Surrey

Member
Messages
993
Oh wow !
Another email from the bodyshop saying they are waiting for prices for parts. They've had the car just over a week now. How can it possibly take so long to get prices for parts? Do they not simply call the main dealer and ask? Or look in some online trade database?
I want my car mended, returned and on the road with me.
 

Scaf

Member
Messages
6,553
You don’t have to use their body shop - you can get your own quotes and submit them.
 
Messages
1,121
You can ask what they estimate for labour. They will have a view on the figure they're going to submit. Ask cash value and also hours (gives an idea how long it will take). They will have examined it on and off the ramp (for any underfloor damage and to suspension points being pushed out of alignment). Then just sit it out. Its a long waiting game. Frustrating of course. You will be entitled to a small rental car on the at fault 3rd party's insurance. That will speed things up because they are paying for a rental car (even if you do not have a provision of a courtesy car provision in your policy).
 

jasst

Member
Messages
2,316
You don’t have to use their body shop - you can get your own quotes and submit them.
This is one of the reasons I insure with AIB, body shop of your choice, a lot of Generic policies impose some sort of penalty if you don't use their recommended, (read cheapest) shop.
 

Alan Surrey

Member
Messages
993
£7,700. I have the estimate from the bodyshop now and spoke about it to Auxillis, who are handling the "no fault" claim on behalf of Admiral, my insurers. The engineer has been involved. The file is marked "repairable" and Auxillis say to expect a call from the bodyshop "come and collect your repaired car."
So I'm feeling much brighter.

But I did ask some more questions of Auxillis who told me the book value for my car, a 2008 QP Executive GT with all the trimmings and 60,000 miles is £11,680. The repair cost (note this is an estimate, not a quotation) amounts to 65% (his calculation, not mine) of the book value and they write off at 66%. So I'm feeling at risk again. I do not want the car written off or an insurance category attached to it. However the call handler agreed to put a note on the file "do not write off without first discussing it with car's owner" and he clearly expected things to happen that way. He also fully expected the repair to proceed without further drama at their approved bodyshop.
So I said "Thank you."
And when I put the phone down I was off to the bodyshop in the village where I live. Never used them but they have a lightweigt E type in there, a 911 and a Ferrari (not sure which model) and last week I saw a corvette loitering there. He's pretty sure he can undercut the price by £2k (mend rather than replace the bumper, £1000, manipulate rather than replace the rear silencer another £1000) He told me that the bent bootlid was aluminium, but not to worry because they can unbend aluminium. He also knew the (bent) wing was steel. So when he told me he had worked on QPs I believed him.
I do have legal cover at Admiral that I hope might recover some repair costs for me if I have to go down the independent route at the village bodyshop.
So I seem to have a reserve position and I'm feeling reasonably bright again.
 
Messages
1,121
£7,700. I have the estimate from the bodyshop now and spoke about it to Auxillis, who are handling the "no fault" claim on behalf of Admiral, my insurers. The engineer has been involved. The file is marked "repairable" and Auxillis say to expect a call from the bodyshop "come and collect your repaired car."
So I'm feeling much brighter.

But I did ask some more questions of Auxillis who told me the book value for my car, a 2008 QP Executive GT with all the trimmings and 60,000 miles is £11,680. The repair cost (note this is an estimate, not a quotation) amounts to 65% (his calculation, not mine) of the book value and they write off at 66%. So I'm feeling at risk again. I do not want the car written off or an insurance category attached to it. However the call handler agreed to put a note on the file "do not write off without first discussing it with car's owner" and he clearly expected things to happen that way. He also fully expected the repair to proceed without further drama at their approved bodyshop.
So I said "Thank you."
And when I put the phone down I was off to the bodyshop in the village where I live. Never used them but they have a lightweigt E type in there, a 911 and a Ferrari (not sure which model) and last week I saw a corvette loitering there. He's pretty sure he can undercut the price by £2k (mend rather than replace the bumper, £1000, manipulate rather than replace the rear silencer another £1000) He told me that the bent bootlid was aluminium, but not to worry because they can unbend aluminium. He also knew the (bent) wing was steel. So when he told me he had worked on QPs I believed him.
I do have legal cover at Admiral that I hope might recover some repair costs for me if I have to go down the independent route at the village bodyshop.
So I seem to have a reserve position and I'm feeling reasonably bright again.
The estimate is on the cusp of repair/write-off. The reassuring 'repairable' statement is with your insurer's claim handler. The decision rests with the 3rd party (at-fault) insurer. But the fact that the file is marked 'repairable' means very likely that is what will happen. Once it is repaired, I would recommend you consider a specialist policy on an 'agreed valuation' basis that is specific to your car's history, spec and condition and will be flexible to allow you to choose your repairer.

One thing that comes as no surprise is how difficult it can be to estimate damage and repair cost from even a minor shunt. I had considered your estimate will come in at around £6k. Dont worry about quotation v estimate. If they find other damage after commencing repairs, they won't U-turn. They will consider this via the engineer before reaching a repair or write-off decision.

Keep us posted.
 

TimR

Member
Messages
2,729
Having just enquired after an "agreed value' policy, I think you may find the car's value needs to be significant, or it's age/rarity of some note for this...
I have a 2005 Yamaha motorcycle that is 'agreed value'.( Not old, rare or massively valuable in the scheme of things..) Same underwriter as my 4200. AiB informed they would submit an application for AV but that I should not expect consideration (for the reasons stated above...)
Mind you, they generate spam emails within hours of a conversation that directly contradicts what they told you- so I gues you can sk. Wont cost nowt ( if you can believe that!?) but it is a lot of jumping through hoops Im afraid !
 
Last edited:

Ebenezer

Member
Messages
4,486
I've got an agreed value with Adrian Flux for my QP, which without it, is worth as little as the OPs. It adds around 7K to the value which is still significant when it comes to situations like this unfortunate one. Pleased for you that this is getting sorted as it's a lovely example.
Eb
 

rossyl

Member
Messages
3,312
£7,700. I have the estimate from the bodyshop now and spoke about it to Auxillis, who are handling the "no fault" claim on behalf of Admiral, my insurers. The engineer has been involved. The file is marked "repairable" and Auxillis say to expect a call from the bodyshop "come and collect your repaired car."
So I'm feeling much brighter.

But I did ask some more questions of Auxillis who told me the book value for my car, a 2008 QP Executive GT with all the trimmings and 60,000 miles is £11,680. The repair cost (note this is an estimate, not a quotation) amounts to 65% (his calculation, not mine) of the book value and they write off at 66%. So I'm feeling at risk again. I do not want the car written off or an insurance category attached to it. However the call handler agreed to put a note on the file "do not write off without first discussing it with car's owner" and he clearly expected things to happen that way. He also fully expected the repair to proceed without further drama at their approved bodyshop.
So I said "Thank you."
And when I put the phone down I was off to the bodyshop in the village where I live. Never used them but they have a lightweigt E type in there, a 911 and a Ferrari (not sure which model) and last week I saw a corvette loitering there. He's pretty sure he can undercut the price by £2k (mend rather than replace the bumper, £1000, manipulate rather than replace the rear silencer another £1000) He told me that the bent bootlid was aluminium, but not to worry because they can unbend aluminium. He also knew the (bent) wing was steel. So when he told me he had worked on QPs I believed him.
I do have legal cover at Admiral that I hope might recover some repair costs for me if I have to go down the independent route at the village bodyshop.
So I seem to have a reserve position and I'm feeling reasonably bright again.
Well done

Especially for managing to feel brighter despite all the doom and gloom in this thread.

Very much sounds like it's all going to work out.