Top gear filming 2020

2b1ask1

Special case
Messages
20,260
I had the same problem - arrived about 3.30pm ticker scanned waited in a queue for 30mins or so then told sorry audience at capacity, offered priority for next time, told them to shove it.:mad:

I waved at you as yo took off (we were five behind you in the que) but you didn’t see me, even bibed to no avail. We got turned away. Still I enjoy the drive and gave it some beans on the way out.
 

midlifecrisis

Member
Messages
16,185
Dear Martin ,

I'm getting in touch to apologise for what was a wasted journey for you to Dunsfold today. I am sorry that you did not gain entry to see Top Gear, we appreciate all the efforts that our audience make and I assure you it is not taken for granted.

I'd like to to briefly explain how our booking system works - unfortunately we do have to overbook on our ticket allocation to every show (the ticket is not a guarantee of entry, and this is outlined in the ticket terms and conditions). This is because a significant proportion of tickets sadly always go unused. We work on the statistics of turnouts that we have collated over the last 20 years, across many TV and radio shows, and have to approximately determine how many tickets will be used when we book up a show. Other factors such as seasonal changes in the weather and also traffic or transport issues are also taken into account. It isn't an exact science so unfortunately there are instances where we have to regrettably turn people away once the capacity is full. We are occasionally full before - or very close to - the door opening time. This is because some ticket-holders arrive and queue earlier than our advertised door times.

I have put a note on the system, under your account, so that for your next booking we will reserve your entry to the show with Priority tickets. These tickets DO guarantee your entry (up until a cut-off point), so that for your next trip you will not have to worry about not getting in. Note that the call time for guaranteed entry will be different to the general public, so please check this on any future bookings. I do hope that you will come back next time with guaranteed tickets.

If you do have any outstanding bookings with us, please let me know and we will endeavour to upgrade the tickets. We will also be in touch when we have news regarding future recordings of Top Gear for which you can book priority tickets.

Once again we apologise for the disappointing experience and hope to see you again at another event soon.

Kind regards,
Nick & The Lost in TV team

www.lostintv.com
02085308100
 

Gazcw

Member
Messages
7,757
Dear Martin ,

I'm getting in touch to apologise for what was a wasted journey for you to Dunsfold today. I am sorry that you did not gain entry to see Top Gear, we appreciate all the efforts that our audience make and I assure you it is not taken for granted.

I'd like to to briefly explain how our booking system works - unfortunately we do have to overbook on our ticket allocation to every show (the ticket is not a guarantee of entry, and this is outlined in the ticket terms and conditions). This is because a significant proportion of tickets sadly always go unused. We work on the statistics of turnouts that we have collated over the last 20 years, across many TV and radio shows, and have to approximately determine how many tickets will be used when we book up a show. Other factors such as seasonal changes in the weather and also traffic or transport issues are also taken into account. It isn't an exact science so unfortunately there are instances where we have to regrettably turn people away once the capacity is full. We are occasionally full before - or very close to - the door opening time. This is because some ticket-holders arrive and queue earlier than our advertised door times.

I have put a note on the system, under your account, so that for your next booking we will reserve your entry to the show with Priority tickets. These tickets DO guarantee your entry (up until a cut-off point), so that for your next trip you will not have to worry about not getting in. Note that the call time for guaranteed entry will be different to the general public, so please check this on any future bookings. I do hope that you will come back next time with guaranteed tickets.

If you do have any outstanding bookings with us, please let me know and we will endeavour to upgrade the tickets. We will also be in touch when we have news regarding future recordings of Top Gear for which you can book priority tickets.

Once again we apologise for the disappointing experience and hope to see you again at another event soon.

Kind regards,
Nick & The Lost in TV team

www.lostintv.com
02085308100
This year we allowed the work experience kid to calculate the ticket needs using the statistics however, because he missed the last 6 months of maths tuition and only received a made up grade of 2 he fooked it up. Sorry!
 

Gazcw

Member
Messages
7,757
I waved at you as yo took off (we were five behind you in the que) but you didn’t see me, even bibed to no avail. We got turned away. Still I enjoy the drive and gave it some beans on the way out.
Oh you missed trick there. We got in Scaf no problem...... :D
 

Scaf

Member
Messages
6,553
I waved at you as yo took off (we were five behind you in the que) but you didn’t see me, even bibed to no avail. We got turned away. Still I enjoy the drive and gave it some beans on the way out.
Yeah I should have stopped to say hi, but was righty miffed so headed for the open road.
 

midlifecrisis

Member
Messages
16,185
Yeah I should have stopped to say hi, but was righty miffed so headed for the open road.
You weren't the only one, we turned up to be turned around in a lay by only to be told its full. Cue a LOT of wheels spinning away with pìssed off people.

How many with priority tickets got turned away who turned up after us?
 

Sommi

Member
Messages
430
I have not been cancelled yet so will be going. Based on what happened today I might target to be there by 14:30 max
Is there any restrictions on taking your own.. small can of premixed diet soda?
 

Lozzingers

Member
Messages
192
Hi
I have not been cancelled yet so will be going. Based on what happened today I might target to be there by 14:30 max
Is there any restrictions on taking your own.. small can of premixed diet soda?
hi Sommi, that time sounds about right to get in! I had a cooly bag full of non alcoholic ciders a d beers etc and ice, and nothing was checked in the outer section... But don't know about when inside the proper venue area sorry. Hope you get in, and for those who went tonight or are still there is worth it
 

Sommi

Member
Messages
430
Thanks Loz!
I will plan accordingly. I do tend to get thirsty on occasion.
Any pointers from those in there would be helpful in planning my liquid picnic hamper.
Not fussed about food. Can survive on a bacon butty all day.
 

safrane

Member
Messages
16,828
Bit of a bummer for those who took time to drive there and even time off work... Sorry to read.
 

Gazcw

Member
Messages
7,757
Pleased for you - hope you are having a great evening, although some cars looked to be way way back for the stage.
I meant thats what Newton should have said after announcing he was behind you. I wouldnt waste my fuel travelling to watch that bunch of tw@ts. I woild have been royally miffed too.
 

FIFTY

Member
Messages
3,100
Thanks Loz!
I will plan accordingly. I do tend to get thirsty on occasion.
Any pointers from those in there would be helpful in planning my liquid picnic hamper.
Not fussed about food. Can survive on a bacon butty all day.

See you tomorrow Sommi I am going to be there before 1400 because I need to log into my work laptop by 1330 lol!
 

rossyl

Member
Messages
3,312
I assume many have not been to a BBC show filming previously. This is the modus operandi.

Lesson for others for future dates. Arrive at least 1HOUR BEFORE (if not prior to that).

All you have been given is a TICKET TO QUEUE.

Hopefully those with upcoming dates won't be disappointed.
 

TonyCr

Junior Member
Messages
28
We’re booked in for tonight and aiming to get there as early as possible ie 3.15 latest - for the lucky ‘few’ that did get in what time did it finish?

keeping fingers crossed we get there in time...!