Gents,
Last year I placed a £500.00 holding deposit on a Maserati 4.7 GT (as I was upgrading from my lovely 4.2) from a dealer (TMT Motor Company) in the Manchester area. The deposit was refundable if upon examination of the car I found it to be less than perfect and this was confirmed by TMT in an email when they took the deposit.
I live in Ascot, the dealer drove the car to my home to complete the transaction and on arrival, it was clear the car had had a very 'hard life' the interior was dirty and the exterior scratched. I refused to buy the car, the dealer went back to Manchester, refused to refund my deposit, hence my dispute with Barclaycard.
I have since learned from Barclaycard that because the full value of the contract was over £30,000 I have no Consumer Credit Act protection. I would not have placed the deposit on the car if I had known this and in my view, Barclaycard have a duty of car to make this very clear when advertising and promoting Barclaycard as a safe way to shop.
It is unacceptable to state that these terms are on the Barclaycard website and making it the duty of the consumer to find this out themselves. Barclaycard trades off protection and security. Barclaycard should make it very clear that this security finishes at £30,000.
Of course, if the dealer in question was honourable, decent or just simply truthful - this would not be an issue.
So beware fell SM folk when placing a holding deposit on a car.
Last year I placed a £500.00 holding deposit on a Maserati 4.7 GT (as I was upgrading from my lovely 4.2) from a dealer (TMT Motor Company) in the Manchester area. The deposit was refundable if upon examination of the car I found it to be less than perfect and this was confirmed by TMT in an email when they took the deposit.
I live in Ascot, the dealer drove the car to my home to complete the transaction and on arrival, it was clear the car had had a very 'hard life' the interior was dirty and the exterior scratched. I refused to buy the car, the dealer went back to Manchester, refused to refund my deposit, hence my dispute with Barclaycard.
I have since learned from Barclaycard that because the full value of the contract was over £30,000 I have no Consumer Credit Act protection. I would not have placed the deposit on the car if I had known this and in my view, Barclaycard have a duty of car to make this very clear when advertising and promoting Barclaycard as a safe way to shop.
It is unacceptable to state that these terms are on the Barclaycard website and making it the duty of the consumer to find this out themselves. Barclaycard trades off protection and security. Barclaycard should make it very clear that this security finishes at £30,000.
Of course, if the dealer in question was honourable, decent or just simply truthful - this would not be an issue.
So beware fell SM folk when placing a holding deposit on a car.