Service History Issues

midlifecrisis

Member
Messages
16,229
My first Maserati came with all the paperwork of its service history. All of which, I read through before committing. I knew exactly of its provenance and the fact that it suffered from hydrolock and the engine was replaced under warranty. You can't get that information from stamps in a book. Further to this, I've seen cars with dealership stamps in the book but with rotten subframes. Therefore if I'm presented with any car that says FDSH but no paperwork then it hasn't been looked after in my mind.
 

montravia

Member
Messages
1,624
My first Maserati came with all the paperwork of its service history. All of which, I read through before committing. I knew exactly of its provenance and the fact that it suffered from hydrolock and the engine was replaced under warranty. You can't get that information from stamps in a book. Further to this, I've seen cars with dealership stamps in the book but with rotten subframes. Therefore if I'm presented with any car that says FDSH but no paperwork then it hasn't been looked after in my mind.
Exactly, Midlife. So did mine have every receipt and service itemised including its original purchase receipt and extras in Kensington. Original owner quite distinguished and well known. Nothing stinted. Even so, I knew there needed to be a war chest, and was right
 

thomasyan

New Member
Messages
24
About as much effort as typing a document. My point is that once you have any document, taking a photo is so trivial as to be pointless unless the document itself is already official / verified

C

If you are worried about a fake paperwork, it would happen with physical receipts as well if people really tried...?

You are right that the new digital system wouldn't solve this problem 100%, but probably I am not trying to solve this one.

This problem exists despite of if it's in physical or digital format. Hope I am making sense?
 

thomasyan

New Member
Messages
24
My first Maserati came with all the paperwork of its service history. All of which, I read through before committing. I knew exactly of its provenance and the fact that it suffered from hydrolock and the engine was replaced under warranty. You can't get that information from stamps in a book. Further to this, I've seen cars with dealership stamps in the book but with rotten subframes. Therefore if I'm presented with any car that says FDSH but no paperwork then it hasn't been looked after in my mind.
Catman on above mentioned possible fake service paperwork, I think you are having the same concern I presume.

However being digital or not won't fully solve this problem at the moment.

But if all the service history on this platform is 'verified', you wouldbe happy to use it?
 

midlifecrisis

Member
Messages
16,229
Have you noticed that today's office requires two, three or four screens? That's because we use multiple systems/programs/applications to compare information from each screen in order to make a decision or confirm information.

Similarly, various bits of paper do the same job when you're buying the car. You put the receipts in order and compare them sequentially and build up the history from there. You can tell if a receipt is fake or not consistent. Hence, why I think paper is best. Even if emailed. I gave the buyer, the ring binder of its history and talked him through it as I wanted to show that I had nothing to hide. He was impressed. It also helped to sell the car.
 

Phil the Brit

Member
Messages
1,499
Thanks Phil, isn't a full service history lying in a website or an app on your phone much easier to view & find vs physical paperwork?
It's also much easier to share with your potential buyers too.
Plus we can leverage these data to help you setup reminders, book next service/ repairs etc
Are you interested after knowing this?

If not... why? Cheers

All my six files are kept immaculately with every document in it's own clear wallet. All MOT's together, all services together all part purchases together all in date order. You get the idea. So easy to maintain and to view.
 

RoaryRati

Member
Messages
1,629
I just scan it and upload it to One Drive and have an excel spreadsheet that lists all the work from the inception of the car. The next owner can be sent that file and can verify/spot check with the garages etc. I also have the physical records in the loft (the older ones)
So do I (although I get a bit confused when two different names are used for the same thing)
 

philw696

Member
Messages
25,471
Having not really grown up in the computer era or environment I'm old school and like the original paper invoices and actually enjoy reading through them.
Straight away as Martin said you can see how well the car has been looked after.
Having worked for several dealers including Maserati the number of people who just come in for an oil and filter change to get the official stamp in the book is alarming.
 

dgmx5

Member
Messages
1,142
This is another one that already exists:


I guess the issue with all of them (a bit like Photobucket and Flickr or the media streaming apps which went out of business) is that your information is only collated so long as the website exists. It can easily disappear at the drop of a hat.

Unless you are offering some way to authenticate the user inputted documents or can link up all garages (both main dealer and independent), I cannot see what you are offering is differentiated from existing, free, offerings in the market.

And these days with scanners Acrobat and Photoshop, it is too easy to fake digital or hard copy documents.
 

thomasyan

New Member
Messages
24
All my six files are kept immaculately with every document in it's own clear wallet. All MOT's together, all services together all part purchases together all in date order. You get the idea. So easy to maintain and to view.
This is amazing, but that's you putting in the effort to make it work.

What if there is one platform can help all car owners to achieve this level of archive with minimum effort?
Would you support this?