ASDA Car insurance

[cobratwin]

Ok ASDA Car insurance warning for EVERYONE
listed in FACT form to avoid any misconceptions or Liable slander
1, Took out a policy for my wife on her car on 31st July
2, was Asked for Prof of no claims discount and Both copys of my wife's Driving License.
3, Received a reminder letter from ASDA requesting copys of NCB and License
4, Sent copys of both items asked for.
5, 18th August 2012 Monthly payment was taken from my Account for ASDA insurance for my wife on her car.
6, Returned home early from work 22nd August 2012 to a Letter from ASDA stating my wife insurance had been canceled on the 18th August 2012 for the following reason. No Prof of Driving License as been received for myself. Letter dated 20th August 2012.

7, At No time did they request a copy of my License, ALL correspondence between myself and ASDA have been Via Physical Mail.
8, when i called ASDA Today 22nd August 2012 i was informed that an EMAIL had been sent to myself requesting the information and conformation of cancellation was included if i was not to send in a copy of my License.
9, There is a £75 charge for cancellation
10, They will ONLY offer a refund on the monthly payment and deposit IF we retake out the insurance with them.

11, The left my Wife driving around UNINSURED for TWO days the Fraudulently took money from my bank account.
They had been reported to my bank for fraudulent activity's and the bank agree and have taken up they complaint, they Are being reported to trading standards and the insurance ombudsman.

so my WARNING to you is be VEry Very Careful if dealing with ASDA insurance.

 

[dem maser]

Andy you want to defend this??
Haha

Know what you mean, wife has insurance with tesco and same thing happened....3 months after payments it was cancelled as they never had the paperwork that i sent!

Went with sainsburys.....funny they are all supermarkets

 

[Parisien]

CT....am afraid a lot of insurance companies are up to all sorts of tricks....just so happens this is with ASDA.....


P

 

[Andyk]

Can not comment as I'm Distribution...Problem is it's ASDA's name but its the third party insurance comany that you will deal with as with Tesco and the like.........You could go direct to Asda House and by pass the Insurance company and explain you position........

 

[cobratwin]

Yeah understand they work basically as a name for the insurance company that represents them but at the end of the day it is ASDA's name and if things like this do happen then ASDA need to know about it unfortunately my standard of insurance knowledge is slightly higher then the average Jo, my grandfather owned an insurance compo, my mother has worked in the Industry all her life and I have been brought up within the industry and to top it off my sister works within the governing body of insurance ombudsman.
But fair warning to you all check check then check again all info provided and not provided but supermarket insurance company's.
The MAIN problem I have is not the lost of the money or the fact that I feel they lied to me, it's the fact my WIFE AND CHILDREN were at risk on the road due to ASDA at best my wife could of had been arrested for no insurance, the car impounded, she gets a huge fine and points on her clean licence , at worse.............. I'd be blowing up the offices and shooting any survivors crawling out of the rubble.

 

[Andyk]

Agree David, ASDA's name over the door.................Go direct to the head honcho