Links not working

jasst

jasst

Member
Messages
2,316
Can any of you tech geniuses tell me why every time I click on a link to an autotrader ad I just get a black page? Thanks in anticipation.
 
tasnam

tasnam

Member
Messages
196
For me I would say 1 out of 8 emails I get the link is broken....no idea why.....If I go to the website the thread is real and active but in the email it is dead....so I am in a similar situation....but certainly not every email just some for some reason.
 
jasst

jasst

Member
Messages
2,316
It's only links from this site for some reason, beyond my tech abilities. :rolleyes:
 
ScottH

ScottH

Member
Messages
219
My phone opens a blank page in chrome and then follows the link through to the autotrader app. Do you have the app and it’s not working? Or could you get the app and see?
 
Zep

Zep

Moderator
Messages
9,279
I used to have this issue but then it stopped. It might well be that the ad has been shared from the app and it isn’t being recognised. Or your device is blocking the redirect to the app.
 
Scaf

Scaf

Member
Messages
6,579
I have often found that when someone here links to a particular car on autotrader, the link takes me to the Autotrader search page and not the car in question, yet it much have worked for others as they had commented.
They always work on the PC though-
 
M

Manc5

Member
Messages
395
jasst said:
black page, as usual
Click to expand...
That was a straight advert, no filtering etc. It was cut'n'paste from an Edge window from a Windows10 laptop, I can open it from the link from 2 different android phone on chrome. neither with the AT app and from an Ipad. it looks to be the fact you have the app installed and Android has a forwarder to the app for any URL related to the AT website.. but can't seem to handle the advert reference number when passed to their own app... 3rd world programming :).. you could.. copy the URL and paste it straight in the browser....
 
M

Manc5

Member
Messages
395
It could be the web cache on your phone.. you could try clearing it.. to do this.. close all open windows in chrome (square box on the title bar, the "X" each open window) close chrome and return to main phone screen. Then look for the settings app - "normally" has a cog of some kind as it's icon on Samsung HTC etc. Once you open the settings menu look for "APPS", go into that.. scroll down the list to "Chrome" then select it, scroll through the presented menu and choose "force stop" this ends the running application properly and clears it from memory. Then under that Chrome menu look for "storage", select that, once in choose the "Clear Cache" button. When it returns you to the menu come out of the Settings menu back to the main phone screen. Re-launch Chrome from the normal icon and try the URL again... Clearing cache wont get rid of any settings just cached content.. if not that then try a google search for your specific phone model + the text "websites load black screen" and there are a host of known issues for various phones and browser versions...
 
jasst

jasst

Member
Messages
2,316
Manc5 said:
It could be the web cache on your phone.. you could try clearing it.. to do this.. close all open windows in chrome (square box on the title bar, the "X" each open window) close chrome and return to main phone screen. Then look for the settings app - "normally" has a cog of some kind as it's icon on Samsung HTC etc. Once you open the settings menu look for "APPS", go into that.. scroll down the list to "Chrome" then select it, scroll through the presented menu and choose "force stop" this ends the running application properly and clears it from memory. Then under that Chrome menu look for "storage", select that, once in choose the "Clear Cache" button. When it returns you to the menu come out of the Settings menu back to the main phone screen. Re-launch Chrome from the normal icon and try the URL again... Clearing cache wont get rid of any settings just cached content.. if not that then try a google search for your specific phone model + the text "websites load black screen" and there are a host of known issues for various phones and browser versions...
Click to expand...
Thanks, but this is happening with my laptop, does all that still apply?
 
M

Manc5

Member
Messages
395
jasst said:
Thanks, but this is happening with my laptop, does all that still apply?
Click to expand...
No, phone specific that one i'm afraid.. On your laptop try opening Edge (if windows10) and pasting the link in there... I just opened the link on a works machine and it opens fine.. are you windows10 and what browser ?
 
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