I bought a new phone without a headphone socket. I've got some Bluetooth jabra over ear hheadphones which sound great but they're a bit cumbersome out of the house so today I bought some Sony Bluetooth ones
What HiFi gave them 5 stars and they're not wrong , they sound amazing
Recommended
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Well that's not gone so well
they were in the charging case in my pocket , I got in the van, as I drove off they fell out of my pocket into the footwell
I got out , picked it up and put it on the seat
20 minutes later I open the case and it’s empty , found one one the floor , the other one is gone , must’ve fell out onto the floor and I didn’t notice
I paid for them on my credit card , I’ve not even had the bill yet
Wrote to Sony asking them if I could buy just the LH one
Thank you for contacting Sony support.
We are sorry to learn that on side of your Sony has been lost.
Please note that this is from our end will considered as potential physical damage.
We regret to inform you that under our warranty terms and conditions below, physical and cosmetic damage are not covered under warranty. However, you may get the unit checked by an engineer as he is the one who can decide
I point out again that I've lost it
Thank you for your recent e-mail.
We are sorry to learn that on side of your Sony WF-1000XM3 has been lost.
Please note that you can refer to the previous e-mail to send it to our service center. Also, please be advised that the ear buds are not available for sale as a replacement part but our service center will be able to help you.
Should you have any further questions, please feel free to reply to this e-mail.
Thank you for your enquiry.
Yours sincerely,
Diana
Ever felt like you're banging your head against a wall