Mention away
C
Argh, got ya now.
I've been using them, and other than a blip when a member of staff left and it meant I was stuck in the middle of a ****-up, I've been impressed.
That's not the chap who I was referring to,was he office based?The member of staff who left: Ian, by any chance..?
That's not the chap who I was referring to,was he office based?
I won't mention the name of the office guy who left, but he was only there for 3 months or so in the middle of this year, but managed to give me the wrong end date of my warranty ( a month late) and it appears somehow omitted to order the right amount of trim pieces that were peeling, and I'm still waiting. I'm now sweating that if anything is found on the ( now out of date) end of warranty inspection, who will be stumping up.
As I said previously, the dealership are trying to rectify, and as in all these instances, it's not what goes wrong, but how well it's put right.
I was originally going to use my supplying dealer 200 miles away but they couldn't give me a loan car as they would need to collect my car whilst delivering another customers car on their covered truck. Their price took the extra miles into the equation which was fair enough but they were pretty upfront and said I'd be better off trying a local dealer. So I rang around and Colchester seemed the best option.
Roger102 - did they scratch your paint?
Muppets. Did you get it sorted out yet, Roger?